The user activity report is a feature introduced to allow Admin users to generate reports around user activity within Media Portal.
To generate a report, click on the profile icon on the top right of the page and select User activity Report in the dropdown menu.
This takes users to the following page. Here, users will be prompted to select the date range of the activity they want to view. On top of this, users will be asked how they would like the report to be sent to them.
- In App Notification
- or Email
Once the user has selected the date range and method of receiving the report, click submit.
Once submitted, please give the system a few minutes to process the request. The user should receive a confirmation in the UI that states the report is generating.
If In App Notification was selected in the previous step, users will see a notification pop up once the report is generated.
Click on the notification to expand the alerts:
Clicking on the notification will take users to the next page, where they can download its contents. Alternatively, users can monitor the "My Jobs" page under the "Titles" tab.
On this page, users will see their "User Activity Report" under "Job Type and their name located under "Created By".
When the report is ready, the Status column will say "Complete". After which, the user should click "Download" under the "Actions" column. The download should initiate after a few seconds, depending on how large the file is.
If the user isn't receiving notifications, has difficulty downloading the report, or the report has been generating for longer than an hour, please submit your concern to or support team at support@pdx.zendesk.com