This article will be going over the different PDX statuses and where they are applicable and their meanings. Getting to know each status will provide users with a better understanding of how to direct and track their open orders.
Order Statuses
- Cancelled - Order has been cancelled.
- Complete - Order has been completed.
- Incomplete - Order has not been completed.
- New - Newly created order.
- Status will change to incomplete once the order has been approved.
Order Item Statuses
- Cancelled - Order item/task has been cancelled.
- Complete - Order item/task is completed.
- In Progress - Order item/task is being worked on.
- Needs Source
- Needs Source - Order item on hold while waiting on source to move forward.
- Needs Source - Requested - Source has been requested from client, order item on hold while waiting to move forward.
- Needs Review - Order item on hold, needs further review before moving forward.
- New - Newly created order item.
- Status will change to incomplete once the order has been approved.
- Not Yet Started - Work on the task hasn't begun.
- On Hold - Order item on hold.
- Ready to Begin - Order item is ready to be worked on.
Asset Statuses
- Needs Mastering - Asset needs to be repaired and brought to meet spec.
- Needs Metadata - Asset has required metadata missing.
- Needs Title - Asset needs to be assigned a title.
- Pending Delete - Asset is pending hard delete from the PDX archive.
- Pending Delete Soft - Asset pending a soft delete where the metadata remains in the PDX's archive, but title and assets are set to inactive.
- Triage - Represents assets we cannot work on and have been sent back to Client Services.